The General Terms and Conditions of Sale

This website is operated by Le Relais des deux Tours. On this site, the terms “we”, “our” and “our” refer to Le Relais des deux Tours.

Le Relais des deux Tours offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting this site and / or purchasing our services, you engage in our “Service” and agree to be bound by the following terms (“General Conditions of Sale”, “General Terms and Conditions of Sale”, ” Conditions “).

These General Conditions of Sale and Use apply to all users of this site. Placing an order implies the buyer’s full and unreserved acceptance of these general conditions of sale. Any contrary condition imposed by the buyer will therefore, in the absence of express acceptance, be unenforceable against Le Relais des deux Tours regardless of when it may have been brought to its attention.

These general conditions of sale come into force on the date they are put online.

Please read these General Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these General Conditions of Sale and Use.

All new features, products and services that will be added later will also be subject to these General Terms and Conditions of Sale and Use. You can consult the most recent version of the General Conditions of Sale and Use at any time on this page. We reserve the right to update, change or replace any part of these General Conditions of Sale and Use. It is your responsibility to check this page periodically to see if any changes have been made. Your continued use of or access to the website after the posting of any changes constitutes your acceptance of those changes.

ARTICLE 1 – CONDITIONS OF USE OF OUR ONLINE STORE

By accepting these General Conditions of Sale and Use, you represent that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any person of age you are responsible for using this website.

Use of our services for any illegal or unauthorized purpose is prohibited, and you must not, in the course of using the Service, violate the laws of your jurisdiction (including but not limited to the laws relating to copyright).

You must not transmit worms, viruses or any other code of a destructive nature.

Any breach or violation of these General Conditions of Sale and Use will result in the immediate termination of your Services.

ARTICLE 2 – GENERAL CONDITIONS

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, through which the Service is provided, without prior express written permission from us.

ARTICLE 3 – UPDATE OF INFORMATION

We reserve the right to modify the content of this site at any time. You agree that you are responsible for monitoring changes to our site.

ARTICLE 4 – WEBSITE

The lerelaisdesdeuxtours.fr website mentions the following information in particular:

– information on the products and services offered, and in particular its essential characteristics

– an indication in euros of the price of the services as well as, where applicable, the shipping costs

– an indication of the terms of payment

– the existence of a right of withdrawal

– the period within which the company undertakes to deliver the product / service

– existing legal guarantees

Le Relais des deux Tours reserves the right, without notice or compensation, to temporarily or definitively, totally or partially close the website, in particular to carry out an update, maintenance operations, modifications or changes to operational methods. , servers and hours of accessibility, it being specified that this list is not exhaustive.

The Relais des deux Tours is not responsible for any damage of any kind that may result from these changes and / or from temporary unavailability or from the permanent closure of all or part of the platform. However, the company will follow up on orders for products which have been placed to it by customers before the date of temporary suspension or definitive closure of the website and / or its sales area, and which will have given rise to an acknowledgment of receipt sent. to the customer before that date.

In the event of interruption or inability to user the website and / or its sales area, the customer can contact customer service for information at info@lerelaisdesdeuxtours.fr

ARTICLE 5 – PRODUCTS AND SERVICES

The customer chooses the products and services presented in real time on the sales area on the day of the order.

The photos of our rooms presented are not contractual. We have done our best to display as clearly as possible the colors and images of our guest room that appears on our store. We cannot guarantee that the display of colors on your computer screen will be accurate.

The customer is solely responsible for his choice and its suitability to his needs, so that the responsibility cannot be sought in this regard.

All descriptions of our products and services and all product prices are subject to change at any time without notice, in our sole discretion. We reserve the right to stop offering any product / service at any time.

ARTICLE 6 – MEANS OF PAYMENT

The customer has different means of payment:

– By credit card (Carte Bleue, Visa Card, Mastercard) and PayPal by indicating directly in the zone provided for this purpose (entry secured by SSL encryption) the number of your card, without spaces between the figures, as well as its date of validity and security code.

– Payment in store when ordering, this payment can be made either by payment in cash, bank card, check (with presentation of valid identity card), holiday vouchers … Without receipt of any payment. or, after this period, the seller will be obliged to cancel the order. The customer will therefore have no recourse.

ARTICLE 7 – PRICES

The prices are indicated on the online sales area dedicated for this purpose. They may be modified and vary without notice each day according to several criteria.

The value of the transaction will necessarily be that of the date and time of the customer’s order, the parties acknowledging that they have no recourse in the event of a decrease or increase subsequent to the order. The customer is fully informed of the total price of his order at the latest before the confirmation of said order.

The prices take into account the VAT applicable on the day of the order and any change in the rate applicable to the VAT will be automatically reflected in the prices of the products. Before confirmation of the order by the customer, the total amount of the order (price including VAT) in euros will be indicated.

ARTICLE 8 – ARRIVAL CONDITIONS, RETURNS AND CANCELLATION POLICY

Arrivals are possible from 5 p.m., departure as to must can be done until 11 a.m. in the morning.

Cancellations of reservations are free of charge within a maximum of 24 hours before arrival. After this period, we do not guarantee the total reimbursement of your overnight stays.

Any return must be the subject of a request which will be studied and then discussed with the purchaser.

Complaints about our services must be made in writing.

ARTICLE 9 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to limit or prohibit orders which, in our sole judgment, might appear suspicious or result from fraud … These restrictions could include orders placed by or from the same customer account, same credit card , and / or orders that use the same billing and / or shipping address. In the event that we modify or cancel an order, we may attempt to notify you by contacting you at the email and / or billing address / telephone number provided at the time the order has been placed.

ARTICLE 10 – NEW SERVICES

We may also, in the future, offer new products and / or new features on our site. These new features and new products will also be subject to these General Conditions of Sale and Use.

ARTICLE 11 – COMMENTS, SUGGESTIONS AND OTHER PROPOSALS FROM USERS ON OUR NETWORKS

You agree to write comments that do not violate the rights of third parties, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain illegal, defamatory, offensive or obscene content, nor will they contain any computer viruses or other malicious software that could in any way affect the operation of the Service. or any related website. You may not use a false email address, pretend to be someone that you are not, or try to mislead us and / or third parties as to the origin of your comments. You are fully responsible for alls the comments you post and their accuracy. We take no responsibility for and disclaim any liability for any comments you post or any other third party posts.

ARTICLE 12 – PERSONAL INFORMATION

Your submission of personal information to our site is governed by our Privacy Policy.

ARTICLE 13 – PROHIBITED USES

In addition to the prohibitions set out in the General Conditions of Sale and Use, you are prohibited from using the site or its content: (a) for illegal purposes; (b) to induce others to perform or participate in illegal acts; (c) to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, mistreat, insult, hurt, defame, slander, denigrate, intimidate or discriminate against anyone on the basis of sex, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or could be used in such a way as to compromise the functionality or operation of the Service or any associated, independent, website or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack a domain, extort information, browse, explore or scan the web (or any other resource); (j) for obscene or immoral purposes; or (k) to violate or bypass the security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any prohibited use.

ARTICLE 14 – EXCLUSION OF GUARANTEES AND LIMITATION OF LIABILITY

Le Relais des deux Tours, our employees, suppliers, service providers and licensors can in no way be held responsible for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind. nature whatsoever, including but not limited to loss of profits, income, replacement costs or any similar damages, whether contractual, tort (even in cases of negligence), strict liability or otherwise , resulting from your use of any service or product derived from this Service, or as to any other claim related in any way to your use of the Service or any product.

ARTICLE 15 – TERMINATION

These General Conditions of Sale and Use are effective unless and until terminated.

The obligations and responsibilities undertaken by the parties before the date of termination of these General Conditions of Sale will remain in force after the termination of this agreement for all purposes.

ARTICLE 16 – APPLICABLE LAW

These General Conditions of Sale and Use, as well as any other separate agreement through which we provide Services to you will be governed by and interpreted under the laws in force at Le Relais des deux Tours, 25530, Bremondans Center.

ARTICLE 17 – CHANGES TO THE GENERAL CONDITIONS OF SALE AND USE

You can consult the most recent version of the General Conditions of Sale and Use at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes to our site. It is your responsibility to visit our site regularly to check for any changes. Your continued use of our site following the posting of any changes to these General Terms and Conditions of Sale and Use constitutes acceptance of those changes.

ARTICLE 18 – CUSTOMER SERVICE

For any information, customer service is available from Monday to Saturday from 9 a.m. to 12 p.m. and from 2 p.m. to 6 p.m., on +33 6 89 59 40 32 and +33 7 82 62 21 48.

Questions regarding the General Conditions of Sale and Use should be sent to us at info@lerelaisdesdeuxtours.fr